Improving Medication and Specimen Collection Efficiency at Prominent Hospital with CipherLab's RS35 Touch Mobile Computers
Medication and Specimen Collection Optimization
The hospital is a leading medical center–level teaching facility in Taiwan with more than 4,000 healthcare professionals. With over 1,900 hospital beds and around 6,000 outpatient visits daily, the hospital remains committed to advancing the quality of medical care through continuous investment in cutting-edge technology and strategic departmental development. To enhance workflow efficiency in unit dose medication delivery and specimen collection for inpatient care, the hospital has undertaken an equipment upgrade initiative.Obstacles in Achieving a Productive Healthcare Workflow
The hospital faced delays and inefficiencies in two key areas — unit dose medication delivery and specimen collection.
In medication delivery, nurses needed to log into the hospital system using a PC, smartphone, or mobile computer, then scan medication barcodes with a wired scanner at the nursing station dedicated to unit dose dispensing. When several nurses from different stations performed this process simultaneously, it led to congestion at the station and slowed the overall delivery workflow.
In specimen collection, nurses first attached barcodes to blood tubes to match patient and tube IDs. Upon entering small patient rooms, they then needed to log into the hospital system and scan both the patient 's ID wristband and the tube barcode using the medical cart 's PC and scanner—a process that proved cumbersome in confined spaces. Smartphones offered little relief, as they couldn’t read 1D barcodes, resulting in manual data entry that slowed workflows and increased the risk of errors.Other issues included slow scanning performance, fragile devices, and damage caused by frequent disinfection. Devices often became sticky, connectors developed patina, and accidental drops led to costly repairs and downtime.
Enhanced Efficiency in Operational Complexities
To address these challenges, CipherLab introduced the RS35 Touch Mobile Computer, whose proven success laid the foundation for its next-generation models—the RS36 Touch Mobile Computer and the RS38H Healthcare Touch Mobile Computer. Both devices build on the strengths of their predecessor, offering enhanced performance, greater durability, and improved usability for clinical environments. These all-in-one solutions eliminate the need for both a PC and a separate barcode scanner, enabling more flexible, accurate, and efficient workflows across medication delivery and specimen collection in healthcare settings.With streamlined unit dose medication delivery, each nursing station can now handle medication scanning independently, improving speed and reducing bottlenecks. For specimen collection, nurses can use the mobile computer directly inside patient rooms, eliminating the need to transport bulky medical carts.
Built to meet strict healthcare hygiene and durability requirements, the device withstands frequent disinfection with alcohol and bleach. CipherLab 's Snap-on charger with a pogo-pin connector ensures reliable charging even after frequent cleaning. Designed for demanding hospital use, it features IP65 protection, 1.5-meter drop resistance, and a responsive touchscreen operable with wet fingers. Additionally, CipherLab's AppLock provides secure, controlled access to hospital applications, tailoring to the specific operational needs of nursing stations, storage areas, and central supply units.
Realizing the Hospital's Commitment
The hospital 's adoption of CipherLab 's touch mobile computer solution has significantly improved workflow efficiency and device reliability. Nurses now complete medication and specimen collection tasks faster and with greater accuracy, while the rugged design ensures consistent performance in the demanding hospital environment.Positive feedback from the Head Nurse highlights the system 's success in enhancing scanning performance and streamlining critical workflows. This strategic upgrade has significantly improved operational efficiency while reinforcing the hospital 's commitment to providing high-quality, technology-driven patient care in a modern medical environment.