Support and Services
Grow Your Business with CipherLab Support
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Stay on top of newly released product marketing collaterals, breaking news and the latest information. GoBetween is your window to CipherLab's extensive support and update system. GoBetween will notify you when new information is released and allow you to access this information from various platforms. This is the tool that everyone needs to stay ahead of the times.
Get firmware, software, and documents for the most up to date information for your CipherLab product.
CipherLab's online eRMA service offers our valued customers a real-time RMA experience. Customers can access the eRMA page to track repair status at any time.
CipherLab has specially constructed a service program, CipherLab Service Advantage, for you to minimize downtime and reduce total cost of ownership for CipherLab's devices. Learn more about CipherLab's warranty policy.
Here is a knowledge base you can learn about the intelligence of AIDC technology and scanning capabilities and the power of CipherLab.
Contact Tech Support
For additional information or technical support regarding CipherLab and its products, please take a moment to fill out the form. A CipherLab representative will respond to you shortly.