Privacy Policy

In order to enhance our service and support to users, as well as to comply with relevant data privacy and protection laws and regulations, CipherLab Co., Ltd. and its subsidiaries and affiliates ("CipherLab") hereby present this Privacy Policy to outline the collection, control, and safeguarding of user data and information, including personal information ("data and/or information"). By using our application or providing any personal information to us, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

CipherLab collects user data and/or information to provide products and/or services and to enhance the operation and improvement of our business. Your data and/or information may be collected when you are aware, such as when you send equipment for repair or contact CipherLab for support, or when you are unaware, such as through the use of cookies on our website. The data and/or information collected by CipherLab may include data information such as usernames, contact information, account access credentials, payment data, product data and product usage data.

You are not obligated to provide your data and/or information when visiting our website. However, certain services on the website may require you to provide identifiable personal information, such as your name, address, email address, and other contact information.

When you browse CipherLab's website, the web server may automatically record and/or collect certain data and/or information, such as browser type, operating system, IP address, domain name, location, and related details. We may utilize such data and/or information to monitor web interactions, analyze trends, improve performance, and study visitor requests in compliance with applicable data privacy and protection laws and regulations.

CipherLab will process, use, disclose, and transfer your data and/or information in accordance with applicable data privacy and protection laws and regulations. We will utilize your data and/or information for purposes including (1) executing and/or processing transactions related to the sale and support of our products and/or services, (2) operating and/or enhancing our business, (3) providing and/or supporting our products and/or services, and (4) sending certain promotional communications.

CipherLab will not disclose, provide, or sell your data and/or information to unaffiliated third parties. However, we may share such information with our subsidiaries and affiliates. We reserve the right to provide your data and/or information to our employees, contractors, and agents to the extent necessary to enable them to perform certain services such as web hosting or maintenance services for CipherLab. We also reserve the right to disclose such information to third parties in the following situations: (1) to comply with applicable laws and/or regulations, legal processes, or government requests, (2) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of our website or network, and/or (3) to protect the rights, property, or safety of CipherLab, website users, or the public.

CipherLab may use standard technical cookies to collect certain types of data and/or information during your use and/or visit to our website, including through the use of cookies. If you choose to create a user profile, cookies will be used to save your data and/or information.

Most browsers allow you to erase, reject, remove, or disable cookies and other tracking technologies, block acceptance of cookies, or receive a warning before a cookie is saved. You can configure your browser to notify you and give you the choice to reject or accept cookies when prompted.

Cookies can store information about your visit on your device, such as preferred language and other settings, to facilitate easier access during subsequent visits and enhance user experience. We use cookies for the following purposes: (1) providing various versions of pages for marketing purposes, (2) gaining insights into how visitors use the website to improve its usability, and (3) balancing website traffic to ensure consistent and reliable service for our visitors.

If you wish to access, update, modify, or delete the data and/or information you provided to CipherLab, or if you wish to unsubscribe from receiving materials, please contact us using the contact information provided at the bottom of this Policy.

CipherLab will implement reasonable technical and administrative measures to protect your data and/or information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, we cannot guarantee or ensure the security of any data and/or information against possible accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

CipherLab will retain your data and/or information for as long as necessary for the purposes of collection, such as providing services to you, unless a longer retention period is required or permitted by applicable laws and/or regulations.

If you have any questions or comments regarding this Privacy Policy, please contact us using the following information:

CipherLab Co., Ltd

12F, 333, Dunhua S. Rd., Sec. 2, Taipei, Taiwan 10669
Tel: +886 2 8647 1166

CipherLab reserves the right to change, modify, and/or revise the Privacy Policy at our discretion. Please check and review the Policy frequently. Your use of our website and/or provision of your data and/or information via the website indicates your acceptance of the terms of this Privacy Policy as amended or revised by us. Therefore, please check and review this Privacy Policy to ensure that you are aware of its terms and understand them before submitting any data or information.

Last updated on July 13, 2023