RS38 Series

5G Touch Mobile Computer

CipherLab's RS38 touch mobile computers, engineered with the latest wireless technologies such as 5G, Wi-Fi 6E, and CBRS, ensure swift access to essential information for mobile workers in logistics, retail, and other industries. With a large 6-inch screen, workers can view more content on a single screen while scrolling less. Thanks to advanced manufacturing techniques, the RS38 is thinner, lighter and yet tougher, meeting the demands of dynamic work environments.

The RS38 utilizes the latest processor and memory technologies to deliver high performance with planned support for Android 13 through version 18. CipherLab's ReMoCloudTM optimizes operations, enhancing frontline worker productivity and simplifying IT management across the device lifecycle.

Industry Use:
  • Transportation and Logistics
  • Retail
  • Warehousing


Unmatched Performance and Connectivity Indoors and Outdoors
Experience exceptional performance with the Qualcomm® QCM4490 octa-core processor, empowering frontline workers to manage demanding and multitasking applications with ease. Enjoy up to 8 GB of RAM, 128 GB of flash storage, and expandable storage options through a MicroSD card slot. With Wi-Fi 6E and 5G, mobile workers benefit from faster speeds, while support for CBRS private networks enables private and geographically restricted LTE/5G connectivity in large indoor and outdoor facilities.

High-Speed UHF RFID Reader Boosts Efficiency
The RS38 handheld terminal offers an optional UHF RFID reader, capable of reading a wide RFID range and processing up to 1300 tags per second. This feature is advantageous for retail, logistics, and delivery workers, enabling them to streamline tasks such as inventory management, asset tracking, and real-time item location tracking.

Built-in OCR Technology Optimizes Workflows and Minimizes Errors
The RS38's built-in OCR scanner captures and converts text into digital data, optimizing logistics and retail operations. It effectively captures data from various sources, such as logistics documents, tire identification numbers (TIN), expiry dates, driver's licenses, and utility meters, reducing manual errors and enhancing data accuracy. With its multiple data capture methods, the RS38 significantly enhances work productivity and efficiency.

Versatile Scanning Options and High-Quality Imaging
The RS38 offers two scanning options: standard range SE4100 and SE4770, or advanced range SE5500, catering to different scanning requirements, whether for close-up or long-range scanning, up to 12 meters away*. Moreover, equipped with a 16 MP PDAF camera, it excels at capturing sharp, detailed images even in challenging low-light or fast-moving conditions, making it perfect for documenting proof of delivery, condition, and other related purposes.

*depending on symbology type and size.

Excelling in Harsh Environments
With IP65 and IP68 ratings and drop resistance of 1.5 meters (1.8 meters with rubber boot), the RS38 handheld computer is engineered to excel in demanding environments without sacrificing sleek, ergonomic design. It can withstand accidental drops and provide peace of mind to workers in rainy conditions, in the field, or in dusty warehouses.

Comfortable Mobility and Uninterrupted Operation
The RS38 delivers a compact and lightweight design, providing comfortable carry for mobile workers during their shifts. Offering two battery options - standard 4500 mAh and extended 6800 mAh - along with hot-swap capability, it safeguards against data loss or operational interruptions. With over 14 hours of operating time, the RS38 ensures continuous workflow for frontline workers.

Efficient Viewing and Operating While on Duty
The large 6-inch touchscreen, with a bright 630-nit display, facilitates viewing more information without the need for continual scrolling, even in bright light. It supports stylus, bare hand, or gloved operation, and remains functional in rainy conditions, ensuring frontline and delivery workers can work without interruptions.

Efficient Device Deployment and Management with ReMoCloud
ReMoCloud supports Google Zero-touch enrollment for large-scale deployment. Simply scan the barcode for swift device setup. Its Geofencing capability helps IT managers locate misplaced or stolen devices, protecting critical information and assets. Additionally, its Remote Control feature empowers IT managers to remotely diagnose and troubleshoot devices, reducing support costs and enhancing overall device availability.

*Geofencing is only available for WWAN models.

Item RS38
Performance Operating System Android 13 (GMS) upgradable to Android 18
CPU Qualcomm QCM4490 Kryo Octa-core CPU 2.4 GHz
Expansion Micro SD Card Slot x1 , SDHC up to 32GB, SDXC up to 1TB
SIM 1 Nano SIM/ 1 eSIM
Operating Power Hot-swappable and rechargeable Li-Polymer 4500mAh,
Extended battery 6800mAh
Working Hours1 14+ hours (standard battery)
21+ hours (extended battery)
Fast Charging2 Standard battery 2 hours from 0% to Full Capacity
Extended battery 3 hours from 0% to Full Capacity
Alert 1 tri-color LED, 1 bi-color LED, vibrator
Interface Supported 8-pin I/O & USB 3.1 Gen 1 Type-C with OTG
WWAN GSM:850/900/1800/1900
WCDMA: B1,B2,B4,B5,B6,B8,
5G-NR FR1:n1/n2/n3/n5/n7/n8/n12/n13/n14/n20/n25/n26/n28/n29/n30/n34/n38/n39/n40/n41/n48/n66/n71/n77/n78/n79
Supports private networking (LTE/5G)
WLAN IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w/mc/ax, support fast roaming
DBS(Dual Band Simultaneous Support), WiFi6E(802.11ax), MU-MIMO2x2
WPAN Bluetooth® 5.2, Class 2, V2.1 Enhanced Data Rate(EDR), V4 .2 Bluetooth Low Energy (BLE)
GPS³ GPS , GLONASS, Galileo, Beidou, QZSS, Dual-Band GNSS, a-GPS, supports XTRA
Data Capture Barcode Scanning 1D/2D Imager(Standard Range SE4100/SE4770; Advanced Range SE5500)
RFID Read / Write Full tags support base on NFC forum, ISO14443A&B, FeliCa, ISO15693. Support Apple VAS certified
Support NFC (Peer-to-Peer, Card Reader, Card Emulation)
Camera Rear 16 Megapixels PDAF with LED flash / Front: 8 Megapixels fixed focus
Display 6'' FHD + 1080(W) x 2160(H) / Outdoor visibility 630 nits (typ), optically bonded Touch Panel
Touch Panel Corning® Gorilla® Victus, Two-mode supports glove and wet finger. Capacitive touch supports stylus, bare or gloved fingertip input multi-touch, allow water rejection and wet finger. Anti-fingerprint coating.
Interactive Sensor
Light sensor, Proximity sensor, Motion sensor (Accelerometer, G-sensor), E-compass (Magnetometer, Barometer), Gyroscope
Keypad 1 programmable key, volume up and down keys, left and right trigger keys, power key
Audio Dual Speaker (85dB at 40cm), 3 microphones with echo and noise reduction
Size (LxWxH ) 165.4 x 78.5 x 15 mm
Weight 268g (with 4500mAh battery)
315g (with 6800mAh battery)
User Environment Operating Temperature4 -20°C to 50°C / -4°F to 122°F 
Storage Temperature -30°C to 70°C / -22°F to 158°F (without battery)
Operating 10% to 90% / Storage 5% to 95%
Impact Resistance IP65 & IP68
1000 tumbles at 0.5 m; 1000 tumbles at 1 m with rubber boot,
Standard: 1.5 m (5 ft.) multiple drops to tile over concrete per MIL STD 810H
With rubber boot: 1.8 m (6 ft.) multiple drops to concrete over room temperature per MIL STD 810H
Electrostatic Discharge ± 15 kV air discharge, ± 8 kV contact discharge
Regularity Compliance LTE : CE, FCC, IC, NCC, TBL, JRL, BIS, WPC, WEEE, RoHS, REACH, CA65, TSCA, BC, NrCAN, NBTC
Development Support  Android 13.0 SDK, HTML 5 API, Reader API (Java/Xamarin/.NET MAUI)
Application Software Reader Config, Terminal Emulation, Button Assignment, Device Health Dashboard, LogGen, AppLock, BT Printer Mate,A-Demo, Signature Capture, HF RFID, Configuration, Ping Tool, Software Trigger key, Enterprise Settings, SIP Controller, BarcodeToSetting, EZConfig, Ezedit, Chrome, OCR
Certified Application SOTI MobiControl, AirWatch, Ivanti, ReMoCloud, EnDeCloud
Accessories Single charging cradle, Single charging and communication cradle, 4-slot battery charger, 4-slot battery and 4 terminal charger, 5-slot terminal charger, Hand strap, Rubber boot, Screen protector, Shoulder strap, Pistol grip, UHF RFID reader, Extended battery, Belt holster
Warranty 1-year standard warranty
  1. Minimum hours under WLAN and 2D scanning per 20 seconds, LCD 50% backlight and speaker on (volume is default) at 25°C, RFID off /Bluetooth® off / IEEE 802.11 a/b/g/n/ac on. The test is based on one broadcasting packet per second.

  2. Charger/Cable must have QC 4.0 or PD 3.0 above certification. 2 hours Fast Charging time from 0% to Full Capacity ( standard battery ) with above 27W QC/PD adapter. 3 hours Fast Charging time from 0% to Full Capacity ( extended battery ) with above 27W QC/PD adapter.

  3. GPS function is only available for WWAN models.

  4. Maybe different with variant hardware configurations.


  • Single charging cradle
  • Single charging and communication cradle
  • 4-slot battery charger
  • 4-slot battery and 4 terminal charger
  • 5-slot Terminal charger
  • Hand strap
  • Rubber boot
  • Screen protector
  • Shoulder Strap
  • Pistol grip
  • UHF RFID reader
  • Extended battery
  • Belt holster
CipherLab Mobile Deployment Suite
CipherLab Utility
  • ReMoCloud, EnDeCloud, ADC, WMDS, APPLock, Terminal Emulator, BT Printer Mate, Device Health, SIP Controller, Software Trigger, Signature Capture, EZEdit, CipherLab Assistant Service, Ping Tool, Wireless Initiator, IntelliWorker, Reader Config, Button Assignment, HF RFID Config, EZConfig, Enterprise Setting, Barcode To Setting, LogGen, Agility Intelligence, Cloud Message, EZcheck
CipherLab Application Software
Development Tool
  • Xamarin / .NET MAUI Binding
Device Management
Product Brochure

Additional Support