9700 Series

9700 Series

  • How to configure Reader Setting via Reader Config when operating in wavelink?
    1. To open wavelink configuration utility at pc side
    2. Set the option of disable integrated scanner to yes.
    3. Deploying the configuration to your terminal.
    4. Select Character mode in ReaderConfig.
    5. Execute wavelink again.
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  • How to Connect BT Printer with 9700
    1. Enable the Bluetooth Power.
    2. Enter to the BT configuration.
    3. Search the BT printer and tap the icon until the selection menu pops up.
    4. Pairing the BT printer.
    5. Double click the BT printer icon to enter the serial port service.
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  • How to enable Mirror Browser 5 log?
    1. To enter to mirror browser 5 folder to copy the xml file to your pc side.
    2. Open the xml file by notepad and change the value 0 to 1 in the option of debug log.
    3. Put the “env.xml” into mirror browser 5 folder.
    4. When the wepage hang problem help, please help to get the log file for further investigation.
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  • How to fix Screen Ratio in Mirror Browser 5?
    1. Make sure 9730 terminal connect with your host device through Activsync successfully.
    2. Enter to mirror browser 5 folder and copy the ”env.xml “ file to your pc side.
    3. Open the xml file by notepad and add following script into the file. (you can adjust the value by yourself)
    4. Replace the “env.xml” into mirror browser 5 folder.
    5. Execute Mirror Browser 5 and check the modify result.
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  • How to install Certification in 9700?
    For 9700CE, you can use [Start]->[Settings]->[Control Panel]->[Certification].

    Please import your certificates first as follows,
    And then go back to [SKU] utility and use [CA Cert]->[Select Cert]
    And then you can see the result as follows,
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  • How to set delay time under Character mode in Barcode reader in 9700?
    Please set it to Character mode in Keyboard Emulation setting.
    This mode can enter barcode data character
    Also user can set its delay time to 1000ms if the speed of barcode input is too quick.
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  • How to set Summit module to search 802.11a AP only in 9700?
    1. Please go into [Summit]->[Profile]->[Radio Mode]
    2.Change to A Rates Only in Radio Mode. It means Summit module will search A Rates(5G only)
    After Radio mode is set, please reboot your 9700 and its will search APs in 5 G channel.
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  • How to troubleshooting when 9700 EX25 can't read barcode? (Clean boot has been done)
    1. Please help to check if your symbology is enable or not
    Go to [Start]->[Settings]->[System]->[Reader config]->[1D symbology] and [2D symbology]
    2. Please help to press our hardware reset button to restore your system settings as follow,
    3. If your EX25 still can’ t read barcode, please read this specific barcode to reset the hardware of EX25 reader.
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  • How to use 9700 DPM function?
    Please refer to the following steps to enable DPM function.
    1. Please go into \Windows folder and find “DPMReaderConfig”.
    2. Please copy this exe file and go back to desktop.
    Tap and hold blank space and paste shortcut.
    3. DPMReaderConfig will be added into desktop and execute this utility.
    4. In this DPMReader config, user can set configurations.
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  • What are 9700(A) reader DOFs?
    9700(A) Reader DOF information is below:
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  • Why can't 9700 connect with your PC sometimes?
    About this connection problems, could you confirm if all these devices can connect to PC first and then failed to connect with PC suddenly after using for several days?
    Also please help us to confirm this part of 9700 as follows,
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  • Why is the version of 9700 MB changed to V1.07?
    The version of 9700 MB is changed to PV1.07 for supporting new VGA LCM. If the version is PV1.05, it only support QVGA LCM
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