RS20 Series
New

Retail-First Touch Mobile Computer

Overview
Smart Retail, Made Light
The CipherLab RS20 is a purpose-built retail mobile computer for frontline teams in grocery, apparel, and convenience retail. It pairs a lightweight, ergonomic design with enterprise-grade features, including Pic'n Fill™ Edge AI OCR, flexible RFID, and under-display NFC — to help store associates work faster, reduce errors, and improve customer experience from receiving to checkout.

Applications:
  • Inventory Management
  • Mobile Checkout
  • Price and Promotion Audits
  • Order and Return Processing
  • Customer Service
Features


RS20 Lightweight and Pocketable for One-Handed Use
Lightweight and Pocketable for One-Handed Use
At just 198g, the RS20 is built for retail associates who scan for an entire shift. Its slim, pocketable form, dedicated scan keys, and anti-slip grip support one-handed operation, reducing hand and wrist fatigue over long shifts while keeping scan speed high.

On-Device AI OCR for Faster Data Capture
The RS20's Pic 'n Fill™ Edge AI OCR reads expiry dates, batch numbers, shelf labels, and product information directly on the device — no cloud connection required. Cloud-free processing happens on-device, retailers get:
  • Faster response times (no network round-trip)
  • Stronger data security (data never leaves the device)
  • Higher accuracy than manual entry
  • Fewer operational delays from re-keying data
RS20 On-Device AI OCR for Faster Data Capture

RS20 One Device for Flexible Retail Tasks
One Device for Flexible Retail Tasks
The RS20 is built to flex across the full retail workflow, from receiving, stock replenishment, price audits, markdowns, returns, and checkout assistance. Optional UHF RFID speeds up inventory and item location tracking, while under-display and front-facing NFC enable quicker contactless payments, member ID, and smoother customer interactions. One handheld replaces multiple single-purpose tools across the store.

A Mobile Computer That Reflects Your Brand
More than a mobile computer, the RS20 becomes an extension of your retail brand while maintaining the sleek, modern look expected in today's retail environments.

Custom logo placement and color-coded accessories support:
  • Visual asset management
  • Staff role identification at a glance
  • A consistent, on-brand look across your store fleet
RS20 Mobile Computer That Reflects Your Brand

Video

Specifications
  Item RS20
Performance Operating System Android 16 upgradable to Android 18 (GMS & AER Certified)1
CPU Octa-core Processor 4 x A78 2.6GHz + 4 x A55 2GHz
Memory 6GB RAM / 64GB Flash
Expansion Micro SD card socket, supports up to 2TB capacity
Operating Power 3000 mAh Li-Polymer Battery (Typical), Supports Hot Swap (up to 30 seconds)
Working Hours2 12 hours (SE4780 Scan Engine; scanning per 20 sec, LCD 50% backlight, speaker on at 25°C)
Alert Power LED (Red/Green), Notification LED (Blue/Green), Haptic Feedback (LRA)
Interface Supported Type-C interface: USB 2.0 OTG, Rear Expansion Connector (10-pin); Supports RFID/Accessories, 2-pin Charging Interface via charging cradle
Wireless Communication WLAN Wi-Fi 6E (802.11ax); IEEE 802.11 a/b/g/n/ac/ax/d/h/i/r/k/v/w; Tri-band Antenna (2.4GHz & 5GHz & 6GHz); 802.11r (fast roaming), 802.11 v/k (Voice-Enterprise), IPv4, IPv6, WPA3
WPAN Bluetooth® 5.4 (BR/EDR + BLE)
Data Capture Barcode Scanning Supports 1D/2D Scan Engine
RFID Read / Write Support ISO 14443 Type A and B, ISO 15693, MIFARE, FeliCa, NFC Forum Card Emulation and Reader Mode, FeliCa M Class compliant
Camera Rear Camera: 16 MP PDAF Autofocus, LED Flash; Front Camera: 8MP Fix focus
Characteristics Display 5.5-inch TFT HD (720 x 1440), 450 nits (typical)
Touch Panel Multi-touch capacitive display, Glass with Anti-Fingerprint (AF) coating
Interactive Sensor Technology Proximity Sensor, 3-axis Accelerometer, Gyroscope
Keypad Right/Left Trigger key, Right FN key (User definition), Volume up/down key, Power key
Audio Built-in Speaker with Smart Amplifier, Built-in Receiver, Bluetooth Headset Support (HFP 1.6, Wideband Speech); Dual Microphones with Noise Reduction and Echo Cancellation
Dimensions (L x W x D) 153.8 x 71.3 x 12.8 mm
Weight 198g (with 3000mAh battery)
Use Environment Operating Temperature -10°C to 50°C / 14°F to 122°F
Storage Temperature -30°C to 70°C / -22°F to 158°F (without battery); sharp temperature change, dewing or freezing not allowed (battery storage temperature refer to battery cell's spec)
Humidity (non-condensed) Operating Humidity: 10% to 90%; Storage Humidity: 5% to 95% (sharp temperature change, dewing or freezing not allowed)
Impact Resistance IP65 (with battery installed). Drop Specification: Multiple 1.2m drops to concrete at room temperature per MIL-STD-810H; Multiple 1.5m drops to concrete with Rubber Boot per MIL-STD-810H. Tumble Specification: 500 tumbles (1,000 impacts) at 0.5m; 500 tumbles (1,000 impacts) at 1.0m with Rubber Boot; IEC 60068-2-31
Electrostatic Discharge IEC 61000-4-2, ±15 kV Air discharge, ±8 kV Contact discharge
Regulation Compliance Compliant with regional regulatory certifications, RoHS compliant: Yes; Surge Protection: IEC 61000-4-5 (8/20us waveform), ±250V
Development Support Android 16.0 SDK, HTML5 API, Reader API (Java/Xamarin/.NET MAUI)
Application Software Reader Config, Terminal Emulation, Button Assignment, Device Health Dashboard, LogGen, AppLock, A-Demo, Ping Tool, Enterprise Settings, BarcodeToSetting, EZConfig, Ezedit, UHF_RFID Service, Chrome, Pic'n Fill™ OCR
Certified Application SOTI MobiControl, Ivanti, 42Gears SureMDM, ReMoCloud, ReMoCloud Express, EnDeCloud, WMDS, Edge MDM
Accessories Single charging cradle, Single charging and communication cradle, 4-slot battery charger, Hand strap, Wrist Strap, Rubber boot, Screen protector, Shoulder strap, Pistol grip, UHF RFID reader
Warranty 1-year standard warranty
  1. The Android version is subject to technical feasibility confirmed by CPU vendor.
  2. SE4780 Scan Engine. Scanning per 20 seconds, LCD 50% backlight and speaker on (volume is default) at 25°C.
  3. Product specifications are subject to change without prior notice.

Specification

Accessories
  • Battery (3000mAh) Battery (3000mAh)
  • 4-slot Battery Charger 4-slot Battery Charger
  • Single Charging Cradle (& Communication) Single Charging Cradle (& Communication)
  • Shim Shim
  • Rubber Boot Rubber Boot
  • Screen Protector Screen Protector
  • Pistol Grip Pistol Grip
  • UHF RFID Reader UHF RFID Reader
Software
CipherLab Mobile Deployment Suite
  • EdgeMDM
CipherLab Utility
  • BarcodeToSetting, App-Lock, Button Assignment, Reader Configuration, UHF_RFIDService, ImageToText
CipherLab Application Software
Development Tool
  • Xamarin / .NET MAUI Binding
Device Management
Download
Product Brochure
Full Line Product Family Brochure
Additional Support