RS38H Series

5G Healthcare Touch Mobile Computer

Overview
As clinical workers face increasing demands for task efficiency and digital record management, the CipherLab RS38H offers a purpose-built enterprise solution to empower medical professionals. Engineered with the latest wireless technologies such as 5G, Wi-Fi 6E, and CBRS, the RS38H ensures rapid access to critical information for medical professionals at all times and in any location. With the power of cloud computing and IoT, the RS38H seamlessly integrates advanced technologies like barcoding, RFID, OCR and mobile computing, providing flexible care options both in hospitals and at patients’ homes.

Built for 24/7 clinical use, the RS38H features a durable design, including a Corning® Gorilla® Glass 6" touchscreen with a bright 630-nit display for easy information access. The device is resilient enough to withstand accidental drops and tumbles from 1.5 meters. Its disinfectant-ready housing and connectors are engineered to endure frequent cleaning, ensuring long-term reliability in demanding healthcare environments.

Industry Use:
  • Healthcare and medication
Features


SOS Button for Emergency Response
In critical healthcare settings, every second is crucial. Medical professionals can quickly press the red SOS button, which can be pre-programmed to notify personnel to provide support in critical emergencies or to address healthcare violence. This helps reduce response times to incidents.

Keep All-day Productivity with over 14hrs of Battery Life
The RS38H is equipped with long-lasting batteries, ensuring continuous operation throughout the day, and it can be used 24/7 with hot-swapped batteries, which do not require the device to be turned off or the workflow to be disrupted while swapping batteries and shifts.


Versatile Accessories for Enhanced Mobility and On-the-Job Efficiency
The RS38H's versatile accessories enhance convenience and comfort for medical professionals. The disinfectant-ready materials ensure hygienic use, while the silicone hand strap reduces holding pressure and easily adjusts to fit various hand sizes. The carrying clip allows for secure attachment to pockets or belts, providing hands-free mobility, making RS38H a practical and comfortable tool for daily healthcare tasks.

Keep Hygiene at Forefront
The RS38H is designed to withstand continuous disinfection in healthcare environments, tested with over 24 cleaning agents, including isopropyl and medicinal alcohol. It’s also built for UV-C light sterilization, with extensive testing confirming its durability and performance during hospital disinfection. This rugged design supports frequent cleaning, helping maintain hygiene and a safe work environment.



Easily Convert the RS38H into an On-demand Mobile Workstation
When the RS38H mobile computer is connected to a workstation cradle, it allows for seamless information sharing and collaboration. Clinical workers can project the RS38H screen onto a nursing cart's monitor, providing instant access to larger displays for data entry, navigating complex applications, and sharing critical information such as EHRs, admissions/discharge papers, and patient check-in records. This setup improves workflow efficiency and enhances bedside care by eliminating the need for multiple devices switch.

Streamline Health Monitoring Data Entry for Improved Efficiency
The RS38H's Pic 'n Fill OCR scanning solution streamlines data entry for clinical workers by automatically capturing and filling critical information into medical systems. Nurses can quickly scan and capture vital signs, such as blood pressure and blood sugar, directly from monitors, reducing manual entry time and errors. This automation improves efficiency, allowing clinical workers to focus more on patient care.

Easy Capture and Enter Wound Condition for Improved Documenting Operations
Clinical workers often face the challenge of manually confirming patient IDs, typing notes, and converting photos for EHR upload. With the RS38H’s Pic ‘n Fill OCR scanning solution integrated into wound care apps, they can now quickly confirm patient identity, capture wound photos, record voice notes, and instantly upload everything in DICOM format to the EHR with just one click.

Efficient Device Deployment and Data Protection with ReMoCloud
ReMoCloud supports Google Zero-touch enrollment for large-scale deployment, which allows users to quickly set up devices by scanning the barcode. The Geofencing* feature can be beneficial to medical professionals to ensure the security of sensitive medical data. IT managers can take immediate action if devices are stolen or removed from the workplace. The managers can track their location, use Device Wipe and Device Lock Function to remotely handle critical data.

*Geofencing is only available for WWAN models.

Specifications
Item RS38H
Performance Operating System Android 13 (GMS) upgradable to Android 18
CPU Qualcomm QCM4490 Kryo Octa-core CPU 2.4 GHz
Memory 8GB LPDDR5 SDRAM/128GB UFS3.1 ROM
Expansion Micro SD Card Slot x1 , SDHC up to 32GB, SDXC up to 1TB
SIM 1 Nano SIM/ 1 eSIM
Operating Power Hot-swappable and rechargeable Li-Polymer 4500mAh,
Extended battery 6800mAh
Working Hours1 14+ hours (standard battery)
21+ hours (extended battery)
Fast Charging2 Standard battery 2 hours from 0% to Full Capacity
Extended battery 3 hours from 0% to Full Capacity
Alert 1 tri-color LED, 1 bi-color LED, vibrator
Interface Supported 8-pin I/O & USB 3.1 Gen 1 Type-C with OTG
Wireless
Communication
WWAN GSM:850/900/1800/1900
WCDMA: B1,B2,B4,B5,B6,B8,
LTE:B1/B2/B3/B4/B5/B7/B8/B12/B13/B14/B17/B18/B19/B20/B25/B26/B28/B29/B30/B38/B39/B40/B41/B42/B43/B48/B66/B71
5G-NR FR1:n1/n2/n3/n5/n7/n8/n12/n13/n14/n20/n25/n26/n28/n29/n30/n34/n38/n39/n40/n41/n48/n66/n71/n77/n78/n79
Supports private networking (LTE/5G)
WLAN IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w/mc/ax, support fast roaming
DBS(Dual Band Simultaneous Support), WiFi6E(802.11ax), MU-MIMO2x2
WPAN Bluetooth® 5.2, Class 2, V2.1 Enhanced Data Rate(EDR), V4 .2 Bluetooth Low Energy (BLE)
GPS³ GPS , GLONASS, Galileo, Beidou, QZSS, Dual-Band GNSS, a-GPS, supports XTRA
Data Capture Barcode Scanning 1D/2D Imager (Standard Range SE4720)
RFID Read / Write Full tags support base on NFC forum, ISO14443A&B, FeliCa, ISO15693.
Support NFC (Peer-to-Peer, Card Reader, Card Emulation)
Camera Rear 16 Megapixels PDAF with LED flash / Front: 8 Megapixels fixed focus
Physical
Characteristics
Display 6'' FHD + 1080(W) x 2160(H) / Outdoor visibility 630 nits (typ), optically bonded Touch Panel
Touch Panel Corning® Gorilla® Victus, Two-mode supports glove and wet finger. Capacitive touch supports stylus, bare or gloved fingertip input multi-touch, allow water rejection and wet finger. Anti-fingerprint coating.
Interactive Sensor
Technology
Light sensor, Proximity sensor, Motion sensor (Accelerometer, G-sensor), E-compass (Magnetometer, Barometer), Gyroscope
Keypad 1 programmable key, volume up and down keys, left and right trigger keys, power key
Audio Dual Speaker (85dB at 40cm), 3 microphones with echo and noise reduction
Size (LxWxH ) 165.4 x 78.5 x 15 mm
Weight 268g (with 4500mAh battery)
315g (with 6800mAh battery)
User Environment Operating Temperature4 -20°C to 50°C / -4°F to 122°F
Storage Temperature -30°C to 70°C / -22°F to 158°F (without battery)
Humidity
(non-condensed)
Operating 10% to 90% / Storage 5% to 95%
Impact Resistance IP65 & IP68
1000 tumbles at 0.5 m; 1000 tumbles at 1 m with rubber boot,
Standard: 1.5 m (5 ft.) multiple drops to tile over concrete per MIL STD 810H
With rubber boot: 1.8 m (6 ft.) multiple drops to concrete over room temperature per MIL STD 810H
Electrostatic Discharge ± 15 kV air discharge, ± 8 kV contact discharge
Regularity Compliance LTE : CE, FCC, IC, NCC, TBL, JRL, BIS, WPC, WEEE, RoHS, REACH, CA65, TSCA, BC, NrCAN, NBTC
WI-FI 6 ONLY : SRRC, CCC, BSMI, NCC, CE, FCC, IC, WEEE, RoHS, REACH, CA65, TSCA, BC, NrCAN
Development Support  Android 13.0 SDK, HTML 5 API, Reader API (Java/Xamarin/.NET MAUI)
Application Software Reader Config, Terminal Emulation, Button Assignment, Device Health Dashboard, LogGen, AppLock, BT Printer Mate,A-Demo, Signature Capture, HF RFID, Configuration, Ping Tool, Software Trigger key, Enterprise Settings, SIP Controller, BarcodeToSetting, EZConfig, Ezedit, Chrome, OCR
Certified Application SOTI MobiControl, AirWatch, Ivanti, ReMoCloud, EnDeCloud
Accessories single charging cradle, workstation connect cradle, 4-slot battery charger, 4-slot battery and 4 terminal charger, 5-slot terminal charger, Hand strap, Screen protector, carrying clip, USB Type-C plug
Warranty 1-year standard warranty
  1. Minimum hours under WLAN and 2D scanning per 20 seconds, LCD 50% backlight and speaker on (volume is default) at 25°C, RFID off /Bluetooth® off / IEEE 802.11 a/b/g/n/ac on. The test is based on one broadcasting packet per second.

  2. Charger/Cable must have QC 4.0 or PD 3.0 above certification. 2 hours Fast Charging time from 0% to Full Capacity ( standard battery ) with above 27W QC/PD adapter. 3 hours Fast Charging time from 0% to Full Capacity ( extended battery ) with above 27W QC/PD adapter.

  3. GPS function is only available for WWAN models.

  4. Maybe different with variant hardware configurations.




Specification

Accessories
  • Single Charging Cradle/Workstation Cradle
  • 4-slot Charger
  • 4-slot Battery and Terminal Charger
  • 5-slot Terminal Charger
  • Hand strap
  • carrying clip
  • Screen Protector
  • USB Type-C Plug
Software
CipherLab Mobile Deployment Suite
CipherLab Utility
  • ReMoCloud, EnDeCloud, ADC, WMDS, APPLock, Terminal Emulator, BT Printer Mate, Device Health, SIP Controller, Software Trigger, Signature Capture, EZEdit, CipherLab Assistant Service, Ping Tool, Wireless Initiator, IntelliWorker, Reader Config, Button Assignment, HF RFID Config, EZConfig, Enterprise Setting, Barcode To Setting, LogGen, Agility Intelligence, Cloud Message, EZcheck
CipherLab Application Software
Development Tool
  • Xamarin / .NET MAUI Binding
Device Management
Download
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Additional Support