f-170628-02568.jpg

Transforming Patient Care and Nursing Workflows with CipherLab RS38H Mobile Computer

Patient Care

f-250927-05233.png
A leading hospital in Japan, with more than 1,700 beds nationwide, has a long tradition of patient-centered care. Yet its nursing staff and IT team were increasingly constrained by outdated tools. Nurses relied on iPods paired with dock-type barcode readers for HIS/NIS access and triple-check procedures, while also carrying separate PHS phones for communication. This fragmented setup created inefficiency, hygiene risks from hard-to-clean dock readers, and connectivity problems due to Wi-Fi-only reliance. With the nationwide phase-out of PHS, the hospital urgently needed a modern, consolidated solution that could meet both frontline and IT requirements.

Patient CareAfter careful evaluation, the hospital selected CipherLab's RS38H 5G Healthcare Touch Mobile Computer as its next-generation device. Designed specifically for healthcare, the RS38H addressed dual priorities. For Operations, its disinfectant-resistant build, low-energy LED aimer safe for patients and specimens, and glove-friendly usability ensured infection control compliance and uninterrupted workflows. Nurses now carry one device instead of multiple, lightening their daily burden and allowing more focus on patient care. For IT, the RS38H streamlined deployment by replacing multiple tools with a single platform, reducing total cost of ownership. Its built-in Wi-Fi and 5G connectivity eliminated dependence on PHS, improved network reliability, and simplified HIS/NIS integration. Centralized device management and online training further ensured smooth rollout with minimal disruption.

Patient CareSince adoption, the hospital has reported clear benefits: greater nursing efficiency, stronger hygiene compliance, and more reliable communications. Frontline staff enjoy a safer, simpler workflow, while IT benefits from easier management, reduced maintenance demands, and a future-proof platform aligned with digital transformation goals.

By deploying the RS38H, the hospital not only solved pressing operational and IT challenges but also established a sustainable path forward. It represents a true win-win: caregivers empowered to deliver faster, safer care, and IT equipped with a secure, scalable solution ready for the future.