Optimizing Ice Cream Logistics with CipherLab RK95 Cold Storage Mobile Computers

CipherLab RK95 freezer mobile computer optimizes cold storage logistics


A leading logistics provider in the Asia Pacific region operates extensively across Australia, New Zealand, and Southeast Asia. In Thailand, the company supports an ice cream company—a leader in frozen goods delivery—by managing inbound and outbound processes in extreme cold storage environments. To maintain its competitive edge, the company sought to replace its outdated devices, which operated on a legacy Windows OS, with modern Android-based devices. The goal was to enhance operational performance, improve connectivity in harsh environments, and integrate advanced technology to meet the ice cream company's logistical requirements effectively.

Challenges in Transition
Transitioning to Android-based devices presented several challenges. First, the new technology needed to be robust enough to operate in freezing conditions while supporting modern applications required for logistics operations. Second, the devices had to seamlessly integrate with the existing Velocity Web Browser (WMS application) and SAP ERP systems, ensuring operational continuity and efficient data exchange between the company and the ice cream company. Reliable Wi-Fi connectivity was another critical requirement, as the cold storage facilities often posed challenges for maintaining stable connections. Finally, the on-site implementation demanded precise planning, rigorous testing, and real-time support to ensure a smooth transition without disrupting daily operations.

Efficient Cold Storage Operations with the RK95
CipherLab, in partnership with a trusted partner and system integrator, delivered a tailored solution using the RK95 freezer mobile computer. Known for its rugged design, the RK95 featured a 38-key keypad and pistol grip, making it ideal for challenging cold storage and freezer warehouses. Its superior connectivity capabilities ensured reliable Wi-Fi performance. The transition to Android enabled the company to modernize its operations, offering improved functionality, enhanced user experience, and seamless alignment with the ice cream company’s logistical needs. The RK95 cold storage model also integrated effortlessly with the Velocity Web Browser and SAP ERP, preserving workflow consistency. During the deployment process, CipherLab, along with our partners, provided hands-on support, from thorough pre-deployment testing to real-time assistance, ensuring all operational demands were met without disruption.

CipherLab  RK95CC
Results and Long-Term Impact
The deployment of RK95 cold storage mobile computers optimized the ice cream company's cold chain operations, significantly improving the efficiency and accuracy of inbound and outbound processes in freezing conditions. The RK95’s reliable performance, even under extreme conditions, ensured uninterrupted operations, setting a benchmark for cold chain logistics. This successful collaboration not only strengthened CipherLab’s relationship with the company and the ice cream company but also highlighted CipherLab’s ability to provide innovative, high-performance solutions. By addressing environmental challenges and modernizing its technological infrastructure, the company reinforced its leadership in the logistics industry, showcasing the importance of innovation in achieving operational excellence.