Optimizing Port Operations with Implementation of CipherLab's RS35 and AppLock

Port Operations and Container Load Management

Established in 2003 in the Bali District of New Taipei City, this company has secured exclusive operating rights for several berths at Taipei Port, along with the rear-line warehouse storage area and land for harbor access roads. Taipei Port plays a vital role in automobile logistics, maritime express shipping, and the transportation of chemical products, serving as a pivotal node in the supply chain.

The port's linear facility is capable of accommodating multiple Very Large Container Ships (VLCS), each with a capacity of over 10,000 TEUs (Twenty-foot Equivalent Units), simultaneously. With an expected annual throughput exceeding 4 million TEUs, the rear container storage area is positioned for significant activity. The company offers a range of services, including shipside assistance, container yard operations, on-dock logistics, CFS & fumigation, and more.

Efficient port operations rely on real-time access to data such as inventory status, cargo details, and shipping schedules. Mobile computers with barcode identification capability are crucial for tracking inventory stored in containers and warehouses, enabling workers to execute tasks safely, efficiently, and accurately, ensuring seamless port operations.

However, the company's previous method involved using the camera of smartphones for decoding barcodes, which proved slower compared to using a dedicated mobile computer. Furthermore, the smartphones they relied on have become outdated and lack newer successor models. Consequently, they initiated a search for a replacement. Through a recommendation from CipherLab's partner, they discovered CipherLab’s RS35 touch mobile computer , which outperforms competitors in its class in reading performance.

Considering the need for faster and more stable network connections to facilitate real-time access and processing of large data volumes, alongside security concerns, this company opts for an internal network. One primary reason for choosing CipherLab is the availability of EnDeCloud , a mobile device management software developed by CipherLab for efficiently managing devices within the Intranet. Additionally, they utilize CipherLab's AppLock , a built-in utility that controls the user interface for work purposes only and limits the system resources available to users, enhancing device security and worker productivity.

The company utilizes CipherLab's RS35 touch mobile computer for tasks such as receiving, warehouse management, and loading at CFS (Container Freight Station). Vendors deliver goods requiring consolidation to the company's Less Container Load (LCL) station at Taipei Port, where workers verify the quantity and packaging against the order number. The WMS system in the RS35 assigns a storage location for the goods, and workers can also check the placement of goods using the system.

Additionally, workers can access information about the order numbers associated with a specific container. They can then retrieve the goods from the corresponding storage location and load them into the container while also capturing photos of both the container and the goods during the loading process. After using the CipherLab RS35 for some time, the company noticed an overall improvement in work efficiency. This improvement was attributed to the superior performance of the RS35 's barcode scanning engine and its Type C charging port, which prolongs the RS35's port life by minimizing damage through its reversible cable slot. With CipherLab's agile on-site support and device optimization, the company has streamlined and improved its workflow efficiency.