CipherLab RS36 Boosts Cold Chain Logistics Efficiency with Integrated Temperature Tracking

As one of Taiwan’s top 3PL providers in cold chain logistics, this company manages a fleet of 350 refrigerated trucks and 13 temperature-controlled warehouses. With robust experience in B2B and B2C operations, it has recently expanded into the fast-growing fresh food e-commerce space, where traceability and temperature control are critical for maintaining quality and compliance.

Previously, the company relied on separate thermometer guns and mobile computers to monitor goods in distribution centers and during last-mile deliveries. This meant drivers had to juggle multiple devices and manually record temperature readings, which slowed workflows, created data entry errors, and often resulted in missed temperature thresholds. The lack of real-time integration led to inefficiencies and potential product losses, particularly problematic when dealing with sensitive goods like pharmaceuticals, fresh foods, and chemicals.

To resolve these issues, the company implemented CipherLab’s RS36 Touch Mobile Computer with thermometer sensor . This all-in-one solution enabled drivers to check temperatures and scan goods using a single rugged device. Paired with a dedicated app, the RS36 automatically captures real-time temperature readings and embeds them into accompanying photos, providing instant, tamper-proof documentation at every step.

As a result, operations became significantly more efficient. Drivers could complete their tasks faster without switching between tools or inputting data manually, reducing the risk of human error. Real-time tracking allowed for better visibility into cold chain performance and simplified regulatory reporting. By streamlining these processes, the company also improved employee satisfaction, as drivers faced fewer burdens and clearer workflows. Most importantly, customers gained greater confidence in the company’s ability to maintain product integrity, strengthening trust and long-term relationships.

To support more demanding cold environments, CipherLab also offers the RK95 Cold Storage Series , purpose-built for reliable performance across temperature-zoned facilities. With both the RS36 and RK95, CipherLab provides an advanced, flexible cold chain portfolio to meet diverse operational needs.

By integrating computing power with temperature sensing, CipherLab empowers cold chain providers to operate smarter, faster, and more accurately in a competitive and compliance-driven market.